Privacy Policy
Last updated: October 23, 2025
1Information We Collect
We collect information you provide directly to us, such as when you create an account, use our services, or contact us for support.
- Account information (name, email address)
- Video files you upload for caption generation
- Usage data and analytics
- Communication preferences
2How We Use Your Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Process and generate captions for your videos
- Send you technical notices and support messages
- Respond to your comments and questions
- Monitor and analyze trends and usage
3Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties without your consent, except as described in this policy. We may share your information in the following circumstances:
4Data Security
We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes encryption, secure servers, and regular security audits.
5Data Retention
We retain your information for as long as necessary to provide our services and as required by law. Video files are processed and then deleted from our servers within 24 hours of processing.
6Your Rights
You have the right to access, update, or delete your personal information. You may also opt out of certain communications from us. To exercise these rights, please contact us using the information below.
7Contact Us
If you have any questions about this Privacy Policy, please contact us at hey@webbuddy.agency